Transparent pricing for a clean you'll love
At 8-Pex carpet restoration llc, we believe in clear, fair pricing for exceptional carpet cleaning. Understand how we ensure you feel great about the value you receive for every service.
Pricing frequent ask questions
Pricing & Appointment Questions (FAQ)
**How do you price carpet cleaning?**
Pricing is typically flat rated, but depends on the areas being cleaned (rooms, stairs, upholstery, etc.) and the condition (heavy traffic, stains, odor concerns). We have two different types of cleaning, steam cleaning, /and carpet restoration. We’ll give you a clear estimate before we start.
**Are there any add-ons or surprise fees?**
No surprises. If anything could change the estimate (heavy odor treatment, severe pet accidents, protectant, stairs, heavily soiled traffic lanes), we explain it upfront before starting.
**How long will it take for carpets/upholstery to dry?**
Most carpets and upholstery dry the same day. Dry time depends on airflow, humidity, and how heavily soiled the area is. For faster drying, run fans and keep the HVAC on.
**Do you move furniture?**
We can work around most furniture and focus on the areas that matter most. When possible, we’ll move lighter items like chairs and small tables. For heavy or fragile items (beds, dressers, pianos, packed bookcases), we typically clean around them unless they’re pre-moved.
**What should I do before you arrive?**
Pick up small items (toys, clothes, pet bowls), clear breakables, and point out any problem areas (pet spots, odors, high-traffic lanes). If parking/entry is tricky, let us know ahead of time.
**Can you guarantee you’ll remove pet odor / cigarette smell / mildew / marijuana odor?**
We specialize in tough odor control, but results depend on where the odor source is. If odor has soaked into padding, subfloor, or deep upholstery filling, it may take multiple treatments or additional steps. We’ll assess and explain the most realistic options before we proceed.
**Why do some stains come back after cleaning?**
This can be caused by “wicking,” where contamination below the surface rises back up as the carpet dries—especially if the source is in the padding. If something reappears after drying, contact us and we’ll recommend the next best step.
**Are your solutions safe for kids, pets, and people with allergies?**
We use professional-grade solutions and a deep extraction process designed to remove dirt, allergens, and residue from the fibers. If anyone has sensitivities, tell us ahead of time so we can plan accordingly.
**What if I’m not happy with the results?**
If something doesn’t look right after it fully dries (for example, a spot reappears), reach out. We’ll talk through what happened and recommend the best next step.
Our history
We started with a truck.
Over nine years ago, we were just a small crew with big hope and almost no plan. We purchase a portable setup, and learned the craft the hard way—one job at a time. Back then, we didn’t know much about business. We knew how to work, we knew how to show up, and we believed that if our customers could see how knowledgeable and well we clean carpets, everything would work out.
Our first beginning
Our prices were so low that the work came in heavy. People called, we ran out the door, and we stayed busy. But the busy feeling didn’t turn into real progress. After the supplies, the fuel, the wear-and-tear, and the time it takes to do the right job, we realized we weren’t making any money. We were paying for the work to happen, and we were stuck in the same loop—doing a lot, earning little, and falling behind.
That’s when we went back to the drawing board.
The moment we changed
We asked ourselves a simple question: How do we offer carpet cleaning that people can afford—and still run a business that can last?
So we ran our numbers. We looked at every cost line. We measured what it actually takes to do quality work, not just quick work. Then we rebranded and built a new direction around one promise: affordable cleaning with profitable results—so we could keep serving our community without burning out.
We made our pricing reasonable, but we also made sure the plan could work. We weren’t lowering our standards—we were raising our business clarity.
Why profitability matters
Carpet cleaning isn’t a “cheap to do” business. The industry comes with high costs: equipment, cleaning supplies, maintenance, and the constant need to stay ready for the next job. Even the best cleaning skills don’t matter if the business can’t sustain itself.
That’s why we learned this truth early: we have to be profitable.
Profit isn’t greed—it’s the fuel that lets us keep showing up in Fort Wayne, Indiana, and the surrounding area. It’s what turns a good intention into dependable service.
Where we are now
Today, our story isn’t just about becoming carpet cleaners—it’s about becoming smarter carpet cleaners. We started with a truck and a portable setup, not knowing what business would demand. We chased low prices, worked hard, and learned the lesson that every real operation has to learn.
Then we adjusted. Now we own a Powerful truck mount unit with high-quality tools, supplies and cleaning solution. We offered cleaning customers could afford. We rebuilt around numbers that made sense. And we kept the same core belief from the beginning: do the job right, treat people fairly, and serve the community that supported us from the start.
Our commitment to your satisfaction
We guarantee our work and make you part of the carpet transformation experience. With a free follow-up maintenance cleaning within three months, just pay a small travel and service fee when you call back to book a new appointment, we ensure your carpets stay cleaner longer, maximizing the value of your investment.
Get your personalized estimate
The easiest way to find out the cost for your specific carpet cleaning job is by honestly assessing your carpet's condition: is it mildly dirty or severely dirty? This will guide you to the most suitable and cost-effective service.